July 2, 2024
Responder a los groseros

WEBVTT
1
00:00:00.280 --> 00:00:08.119
Bomb. Why the affective relationships I
have are not stable. I like assertiveness,
2
00:00:08.720 --> 00:00:13.519
why it invites us to prudence that
what should motivate our word is always
3
00:00:13.599 --> 00:00:20.679
love is You and that is already
the basis to go out to conquer many
4
00:00:20.719 --> 00:00:26.559
goals, to fight, to give
a better version and enjoy life fully.
5
00:00:29.879 --> 00:00:44.240
You know how to relate to someone
rude, unfortunately, we all have rude
6
00:00:44.399 --> 00:00:50.159
people in our living spaces. In
the family, there is no lack of
7
00:00:50.200 --> 00:00:56.920
someone who is groser at work,
there is no lack of someone who has
8
00:00:56.960 --> 00:01:00.799
these characteristics and in daily life,
in the public transport service or what I
9
00:01:00.799 --> 00:01:10.159
know. In an office where you
arrive can you find rude people? Who
10
00:01:10.359 --> 00:01:15.560
' s a rude person. A
rude person is a person who has no
11
00:01:15.920 --> 00:01:25.719
education, who acts in an uncivilized
manner, a person who lacks delicacy and
12
00:01:25.760 --> 00:01:34.159
does not respect the essential norms of
coexistence, a person who insults, uses
13
00:01:34.280 --> 00:01:42.760
harmful, hurtful expressions and even has
attitudes that endanger one' s dignity.
14
00:01:47.159 --> 00:01:53.319
How to behave before those people.
The first thing I think is that you
15
00:01:53.319 --> 00:02:00.480
have to own your emotions, you
have to know how to manage your emotions
16
00:02:00.519 --> 00:02:07.079
you have to stay calm. It
is essential that one should not be carried
17
00:02:07.159 --> 00:02:12.800
away by anger because of the frustration
caused by a personâ s behavior.
18
00:02:14.919 --> 00:02:22.039
Remember that the rude person is probably
acting from a place of pain, insecurity
19
00:02:22.080 --> 00:02:28.680
or sometimes even stress, and then
you have to know how to stay calm,
20
00:02:28.960 --> 00:02:35.560
stay serene in order to control the
situation and not let it overflow and
21
00:02:35.639 --> 00:02:44.319
not create a greater conflict that leads
you to suffer. The second attitude is
22
00:02:44.360 --> 00:02:49.680
to communicate assertively. I love that
word, that ability, of assertiveness,
23
00:02:50.240 --> 00:02:55.560
which is to stand firm, communicating
the truth in the right way, with
24
00:02:55.560 --> 00:03:02.360
the right words and with the emotions
they use respond. That is to say,
25
00:03:02.560 --> 00:03:08.840
one must know, communicate clearly and
firmly, but without falling into the
26
00:03:08.919 --> 00:03:17.080
rudeness that one is trying to reject. One needs to make the other person
27
00:03:17.120 --> 00:03:23.759
feel and know that their behavior is
unacceptable, that you don' t tolerate
28
00:03:23.879 --> 00:03:29.439
it and you have to be clear, sincere in that and firm, because
29
00:03:29.520 --> 00:03:37.240
before rude people like one, have
a moment of hesitation they think it'
30
00:03:37.879 --> 00:03:43.400
s okay and then they feel right
to be so. There is no shortage
31
00:03:43.800 --> 00:03:49.000
of those who believe that rudeness is
a virtue. The third thing is to
32
00:03:49.000 --> 00:03:51.759
set limits. I think there are
times when you say no, and that
33
00:03:52.960 --> 00:03:58.680
doesn' t mean I don'
t talk to you anymore and that doesn
34
00:03:58.800 --> 00:04:05.719
' t mean I take a distance
from you and that doesn' t mean
35
00:04:05.719 --> 00:04:09.400
to manifest discomfort and make you feel
that you' re not willing, that
36
00:04:09.400 --> 00:04:12.960
you' re not willing to endure
that. And then you leave and there
37
00:04:12.960 --> 00:04:16.600
are people I don' t relate
to because they' re rude and I
38
00:04:16.680 --> 00:04:23.639
' m not willing to tolerate their
insults, their contempt, their rude behaviors.
39
00:04:24.120 --> 00:04:29.639
No point, I' m not
going to let myself be manipulated,
40
00:04:30.680 --> 00:04:35.040
I set limits, from saying no
to taking distance, because sometimes it'
41
00:04:35.040 --> 00:04:41.040
s that you have to take distance. One more element, don' t
42
00:04:41.319 --> 00:04:47.680
let the subject become personal. You
have to avoid taking things personally. It
43
00:04:47.800 --> 00:04:58.399
is important to understand that the behavior
of that rude person reflects his learning,
44
00:04:59.120 --> 00:05:03.360
his training and that it does not
really have to be something of mine,
45
00:05:04.399 --> 00:05:12.759
something that causes me great difficulty.
No I always remember, when studying negotiation,
46
00:05:13.920 --> 00:05:19.120
that the tutor said one cannot get
emotionally hooked, one does not let
47
00:05:19.160 --> 00:05:23.800
oneself be offended by the other,
because sometimes what the other seeks is that
48
00:05:23.800 --> 00:05:30.120
one is allowed to offend and arm
himself a problem and does not avoid taking
49
00:05:30.160 --> 00:05:36.240
things as something personal. Empathy must
also be used, because in some cases
50
00:05:38.040 --> 00:05:44.279
that rude attitude what you are doing
is a symptom of how difficult, how
51
00:05:44.360 --> 00:05:49.720
complicated that other person is living.
Sometimes it' s a way to ask
52
00:05:49.720 --> 00:05:54.680
for help. You' ll say, Alberto, but the least suitable.
53
00:05:54.920 --> 00:05:58.639
Yeah, but sometimes what you'
re asking for help and you have to
54
00:05:58.680 --> 00:06:05.160
be smart enough to know how to
act. You can' t let yourself
55
00:06:05.160 --> 00:06:10.199
go ahead. I' ll tell
you something else. Answer with humor.
56
00:06:10.279 --> 00:06:15.680
I think humor helps a lot to
look at things from a different perspective,
57
00:06:16.000 --> 00:06:27.839
to look at realities from new angles. Sometimes, when you respond with humor
58
00:06:27.920 --> 00:06:33.839
and take it with humor that situation
can keep calm and you can better handle
59
00:06:34.319 --> 00:06:43.519
the relationship. And one last attitude
is indifference, that of ignoring that person.
60
00:06:45.079 --> 00:06:49.160
It' s not someone close,
it' s not someone who'
61
00:06:49.279 --> 00:06:55.959
s part of my inner circle,
so why should I put balls, why
62
00:06:56.040 --> 00:06:59.720
should I pay attention? If it' s someone you don' t interact
63
00:06:59.720 --> 00:07:03.519
with regularly. So I don'
t know that much happens to me in
64
00:07:03.519 --> 00:07:08.680
public space. Someone is driving his
car and yelling at you and why answer
65
00:07:08.759 --> 00:07:12.759
him if he' s not an
important person in your life, why hook
66
00:07:12.800 --> 00:07:16.240
up if he' s not a
valuable person for you, you' re
67
00:07:16.240 --> 00:07:19.519
not going to see him ignore her
again. That' s fundamental. Listen,
68
00:07:20.439 --> 00:07:27.519
the most important thing is to maintain
dignity and well- being. You
69
00:07:27.639 --> 00:07:32.079
can' t let yourself be affected
by someone else' s rude behavior.
70
00:07:32.920 --> 00:07:38.199
I remind you by way of conclusion
of the attitudes that I propose to you.
71
00:07:38.839 --> 00:07:46.199
Keeping calm being assertive, setting limits, avoiding, taking things personally,
72
00:07:46.720 --> 00:07:57.360
showing empathy, avoiding. I insist
that that makes you crazy and then you
73
00:07:57.439 --> 00:08:03.279
respond with humor and a last one. It is necessary to ignore the person
74
00:08:03.480 --> 00:08:09.399
because it is not important to YOU
remember that you are intelligent, that you
75
00:08:09.480 --> 00:08:13.800
are the owner of your life,
that you are the owner of your destiny
76
00:08:13.839 --> 00:08:20.519
and that you do not want him
to be affected by the behavior of that
77
00:08:20.240 --> 00:08:26.000
poorly educated person, you see polite, rude offensive, insulting. That is
78
00:08:26.120 --> 00:08:31.000
why I invite you to reflect on
these attitudes and to return the tasks of
79
00:08:31.000 --> 00:08:39.679
life. Return the tasks of life
so that they really motivate you to be
80
00:08:39.159 --> 00:08:46.600
happy and to live fully, discovering
so many advances and so many lessons in
81
00:08:46.600 --> 00:08:50.360
you. Thank you for being there, thank you for sharing this episode with
82
00:08:50.360 --> 00:08:58.360
me. Thank you very much for
your messages apea Alberto José Arroba hoffmail Cam
83
00:08:58.440 --> 00:09:05.039
Thank you for following us on all
podcast platforms. Boom Box is our base
84
00:09:05.120 --> 00:09:11.919
platform and nothing. I enjoy reading
your comments. I enjoy knowing that you
85
00:09:11.960 --> 00:09:18.679
are there and that you always share
with us this moment hears cheer. You
86
00:09:18.759 --> 00:09:22.360
' re a valuable person. You' re a smart person. You deserve
87
00:09:22.759 --> 00:09:41.159
the best then to live from and
in happiness. You know bom Bu
1
00:00:00.280 --> 00:00:08.119
Bomb. Why the affective relationships I
have are not stable. I like assertiveness,
2
00:00:08.720 --> 00:00:13.519
why it invites us to prudence that
what should motivate our word is always
3
00:00:13.599 --> 00:00:20.679
love is You and that is already
the basis to go out to conquer many
4
00:00:20.719 --> 00:00:26.559
goals, to fight, to give
a better version and enjoy life fully.
5
00:00:29.879 --> 00:00:44.240
You know how to relate to someone
rude, unfortunately, we all have rude
6
00:00:44.399 --> 00:00:50.159
people in our living spaces. In
the family, there is no lack of
7
00:00:50.200 --> 00:00:56.920
someone who is groser at work,
there is no lack of someone who has
8
00:00:56.960 --> 00:01:00.799
these characteristics and in daily life,
in the public transport service or what I
9
00:01:00.799 --> 00:01:10.159
know. In an office where you
arrive can you find rude people? Who
10
00:01:10.359 --> 00:01:15.560
' s a rude person. A
rude person is a person who has no
11
00:01:15.920 --> 00:01:25.719
education, who acts in an uncivilized
manner, a person who lacks delicacy and
12
00:01:25.760 --> 00:01:34.159
does not respect the essential norms of
coexistence, a person who insults, uses
13
00:01:34.280 --> 00:01:42.760
harmful, hurtful expressions and even has
attitudes that endanger one' s dignity.
14
00:01:47.159 --> 00:01:53.319
How to behave before those people.
The first thing I think is that you
15
00:01:53.319 --> 00:02:00.480
have to own your emotions, you
have to know how to manage your emotions
16
00:02:00.519 --> 00:02:07.079
you have to stay calm. It
is essential that one should not be carried
17
00:02:07.159 --> 00:02:12.800
away by anger because of the frustration
caused by a personâ s behavior.
18
00:02:14.919 --> 00:02:22.039
Remember that the rude person is probably
acting from a place of pain, insecurity
19
00:02:22.080 --> 00:02:28.680
or sometimes even stress, and then
you have to know how to stay calm,
20
00:02:28.960 --> 00:02:35.560
stay serene in order to control the
situation and not let it overflow and
21
00:02:35.639 --> 00:02:44.319
not create a greater conflict that leads
you to suffer. The second attitude is
22
00:02:44.360 --> 00:02:49.680
to communicate assertively. I love that
word, that ability, of assertiveness,
23
00:02:50.240 --> 00:02:55.560
which is to stand firm, communicating
the truth in the right way, with
24
00:02:55.560 --> 00:03:02.360
the right words and with the emotions
they use respond. That is to say,
25
00:03:02.560 --> 00:03:08.840
one must know, communicate clearly and
firmly, but without falling into the
26
00:03:08.919 --> 00:03:17.080
rudeness that one is trying to reject. One needs to make the other person
27
00:03:17.120 --> 00:03:23.759
feel and know that their behavior is
unacceptable, that you don' t tolerate
28
00:03:23.879 --> 00:03:29.439
it and you have to be clear, sincere in that and firm, because
29
00:03:29.520 --> 00:03:37.240
before rude people like one, have
a moment of hesitation they think it'
30
00:03:37.879 --> 00:03:43.400
s okay and then they feel right
to be so. There is no shortage
31
00:03:43.800 --> 00:03:49.000
of those who believe that rudeness is
a virtue. The third thing is to
32
00:03:49.000 --> 00:03:51.759
set limits. I think there are
times when you say no, and that
33
00:03:52.960 --> 00:03:58.680
doesn' t mean I don'
t talk to you anymore and that doesn
34
00:03:58.800 --> 00:04:05.719
' t mean I take a distance
from you and that doesn' t mean
35
00:04:05.719 --> 00:04:09.400
to manifest discomfort and make you feel
that you' re not willing, that
36
00:04:09.400 --> 00:04:12.960
you' re not willing to endure
that. And then you leave and there
37
00:04:12.960 --> 00:04:16.600
are people I don' t relate
to because they' re rude and I
38
00:04:16.680 --> 00:04:23.639
' m not willing to tolerate their
insults, their contempt, their rude behaviors.
39
00:04:24.120 --> 00:04:29.639
No point, I' m not
going to let myself be manipulated,
40
00:04:30.680 --> 00:04:35.040
I set limits, from saying no
to taking distance, because sometimes it'
41
00:04:35.040 --> 00:04:41.040
s that you have to take distance. One more element, don' t
42
00:04:41.319 --> 00:04:47.680
let the subject become personal. You
have to avoid taking things personally. It
43
00:04:47.800 --> 00:04:58.399
is important to understand that the behavior
of that rude person reflects his learning,
44
00:04:59.120 --> 00:05:03.360
his training and that it does not
really have to be something of mine,
45
00:05:04.399 --> 00:05:12.759
something that causes me great difficulty.
No I always remember, when studying negotiation,
46
00:05:13.920 --> 00:05:19.120
that the tutor said one cannot get
emotionally hooked, one does not let
47
00:05:19.160 --> 00:05:23.800
oneself be offended by the other,
because sometimes what the other seeks is that
48
00:05:23.800 --> 00:05:30.120
one is allowed to offend and arm
himself a problem and does not avoid taking
49
00:05:30.160 --> 00:05:36.240
things as something personal. Empathy must
also be used, because in some cases
50
00:05:38.040 --> 00:05:44.279
that rude attitude what you are doing
is a symptom of how difficult, how
51
00:05:44.360 --> 00:05:49.720
complicated that other person is living.
Sometimes it' s a way to ask
52
00:05:49.720 --> 00:05:54.680
for help. You' ll say, Alberto, but the least suitable.
53
00:05:54.920 --> 00:05:58.639
Yeah, but sometimes what you'
re asking for help and you have to
54
00:05:58.680 --> 00:06:05.160
be smart enough to know how to
act. You can' t let yourself
55
00:06:05.160 --> 00:06:10.199
go ahead. I' ll tell
you something else. Answer with humor.
56
00:06:10.279 --> 00:06:15.680
I think humor helps a lot to
look at things from a different perspective,
57
00:06:16.000 --> 00:06:27.839
to look at realities from new angles. Sometimes, when you respond with humor
58
00:06:27.920 --> 00:06:33.839
and take it with humor that situation
can keep calm and you can better handle
59
00:06:34.319 --> 00:06:43.519
the relationship. And one last attitude
is indifference, that of ignoring that person.
60
00:06:45.079 --> 00:06:49.160
It' s not someone close,
it' s not someone who'
61
00:06:49.279 --> 00:06:55.959
s part of my inner circle,
so why should I put balls, why
62
00:06:56.040 --> 00:06:59.720
should I pay attention? If it' s someone you don' t interact
63
00:06:59.720 --> 00:07:03.519
with regularly. So I don'
t know that much happens to me in
64
00:07:03.519 --> 00:07:08.680
public space. Someone is driving his
car and yelling at you and why answer
65
00:07:08.759 --> 00:07:12.759
him if he' s not an
important person in your life, why hook
66
00:07:12.800 --> 00:07:16.240
up if he' s not a
valuable person for you, you' re
67
00:07:16.240 --> 00:07:19.519
not going to see him ignore her
again. That' s fundamental. Listen,
68
00:07:20.439 --> 00:07:27.519
the most important thing is to maintain
dignity and well- being. You
69
00:07:27.639 --> 00:07:32.079
can' t let yourself be affected
by someone else' s rude behavior.
70
00:07:32.920 --> 00:07:38.199
I remind you by way of conclusion
of the attitudes that I propose to you.
71
00:07:38.839 --> 00:07:46.199
Keeping calm being assertive, setting limits, avoiding, taking things personally,
72
00:07:46.720 --> 00:07:57.360
showing empathy, avoiding. I insist
that that makes you crazy and then you
73
00:07:57.439 --> 00:08:03.279
respond with humor and a last one. It is necessary to ignore the person
74
00:08:03.480 --> 00:08:09.399
because it is not important to YOU
remember that you are intelligent, that you
75
00:08:09.480 --> 00:08:13.800
are the owner of your life,
that you are the owner of your destiny
76
00:08:13.839 --> 00:08:20.519
and that you do not want him
to be affected by the behavior of that
77
00:08:20.240 --> 00:08:26.000
poorly educated person, you see polite, rude offensive, insulting. That is
78
00:08:26.120 --> 00:08:31.000
why I invite you to reflect on
these attitudes and to return the tasks of
79
00:08:31.000 --> 00:08:39.679
life. Return the tasks of life
so that they really motivate you to be
80
00:08:39.159 --> 00:08:46.600
happy and to live fully, discovering
so many advances and so many lessons in
81
00:08:46.600 --> 00:08:50.360
you. Thank you for being there, thank you for sharing this episode with
82
00:08:50.360 --> 00:08:58.360
me. Thank you very much for
your messages apea Alberto José Arroba hoffmail Cam
83
00:08:58.440 --> 00:09:05.039
Thank you for following us on all
podcast platforms. Boom Box is our base
84
00:09:05.120 --> 00:09:11.919
platform and nothing. I enjoy reading
your comments. I enjoy knowing that you
85
00:09:11.960 --> 00:09:18.679
are there and that you always share
with us this moment hears cheer. You
86
00:09:18.759 --> 00:09:22.360
' re a valuable person. You' re a smart person. You deserve
87
00:09:22.759 --> 00:09:41.159
the best then to live from and
in happiness. You know bom Bu







